PracBill turns carrier call records and recurring services into invoices, takes the payments and keeps the books straight. Everything below assumes a fresh department. Work through it in order and you'll have billed your first customer by the end.
| Step | What you'll do | Page |
|---|---|---|
| 1 | Name your department, add a logo, check invoices can send | Set up your department |
| 2 | Add the customer you'll bill | Create a customer |
| 3 | Define the products you sell | Create service types |
| 4 | Price calls with a rate card | Create a rate card |
| 5 | Give the customer a service | Add a service to a customer |
| 6 | Schedule, review and approve invoices | Run your first bill run |
| 7 | Record a payment | Take a payment |
| 8 | Cancel cleanly | End a service |
PracBill (Practical Billing Pty Ltd) is Australian founded, owned and operated, with more than 20 years of development behind the platform, written here for the way Australian telcos, MVNOs, VoIP providers and wholesale carriers actually work.
Support stays in Australia. If it is ever moved offshore, clients can cancel their contract with no penalty or early-termination charge.
Where to next: Customers, Sales, Services, Billing, Reports, Integrations and the API.