PracBill connects to PSA, accounting, marketing and carrier platforms. Each page below lists prerequisites, setup steps, what is synced and how to fix common problems.
| Integration | What it syncs |
|---|---|
| Autotask PSA | Autotask companies, contracts and billable time entries into PracBill customers, services and line items. Daily at 2 AM or on demand. |
| ConnectWise | Approved bill runs out to ConnectWise as companies, agreements and invoices. |
| NetSuite | Authorised invoices and customers out to NetSuite, payments both ways, chart of accounts in. |
| Mailchimp | Customers out to one Mailchimp audience with segments built from customer data; unsubscribes back. |
| 8x8 | Call detail records in from 8x8 Work, rated against your tariffs. |
| Telnyx | Call detail records, customers (from billing groups), connections and phone numbers in, with reseller wholesale billing. |
| Access4 / Sasboss | Enterprises, DIDs, service accounts and wholesale charges in, nightly at 00:30. |
| Identity verification | Document checks (passport, driver's licence, Medicare) with the result written to the customer timeline. |
Xero settings live on the department: see Set up your department. The Integrations Marketplace under Admin lists the integrations available to your department and their status.